martin wheatley

House of Commons to vote on FCA failings

Money Marketing reporter Sam Brodbeck yesterday ran a story announcing the long overdue debate on the Parliament-UK-London-Building-Fog-700x450organisation that delivered a torpedo into your savings back in November 2011, the UK Financial Services Regulator.

Sam explained; Conservative MP for Aberconwy Guto Bebb will table the motion “this House believes that the Financial Conduct Authority in its current form is not fit for purpose and we have no confidence in its existing structure and procedures.”

MPs will vote on the motion at the end of the debate. He is supported by Treasury committee member and Labour MP John Mann and SNP MP and pensions spokesman Ian Blackford.

Whilst the prospect of justice for EEA investors may be more remote than ever, I did feel motivated to relay the facts of our case to the MPs putting forward the motion and I enclose below my communication to them. There were 557 investors on the ECHR application representing a total claim of just under £70m but my note reflects only the number currently subscribing to this website.

If you continue to feel outraged by the behaviour of the UK Regulator and are motivated to make your views known in advance of this debate, you will find the contact email addresses after my message.

Dear Gentlemen

I represent a group of around 300 investors who were denied access to their funds as a direct consequence of the actions of the then FSA in November 2011.

Since that time we have made our case to the FSA Complaints Team, the Complaints Commissioner, the FCA, the Treasury and following consultation with an international lawyer, to the European Court of Human Rights.
It is clear that the investors will not be compensated for their losses but if you intend to table a motion that the FCA in its current form is not fit for purpose, and that you have no confidence in its existing structures and procedures, we can provide evidence to support your motion.

The FCA should not enjoy the exemption from liability that would serve as a safeguard to ensure best practice and it is clear that the complaints procedures are inadequate and lack independent scrutiny. That they appoint their own Complaints Commissioner with no power to enforce is a serious failing in corporate responsibility and a signal to the industry that lip service is acceptable from the office that should properly be a beacon of best practice.

It is also clear from the number of unprofessional press statements made over the years that the FCA fails to recognise the impact of its announcements or worse, recognises but fails to mitigate the harmful consequences for savers. They lack the necessary internal processes to protect consumers and when the Treasury is asked to intervene, consumers are informed that they have no authority to do so and such matters are for the board of directors at the FCA. The office of financial regulation should no longer operate as a pseudo-private company, it needs to be an integral function of the Treasury with its apparent autonomy removed.

As a saver who lost access to a large portion of my life savings when incorrect and unprofessional announcements were made by the Regulator creating a run on an otherwise sound fund, I (and thousands of others) have completely lost faith in the regulation of financial services industry. The impression I have is of an industry club run for the benefit of its members rather than consumers.

I very much hope your motion succeeds and if you require any further evidence or statements, please do not hesitate to contact me or the two IFAs copied; Ian Coley and Terence O’Halloran.

To:
office@gutobebbmp.co.uk
john.mann.mp@parliament.uk
ian.blackford.mp@parliament.uk

Investment Risk – How do you quantify it?

As a recent article published in The Telegraph demonstrates, risk can be a highly subjective component of any investment.

The-Telegraph-2nd-June-2015The basis of the majority of claims made against independent financial advisors (IFAs) seems to be that they mis-sold to clients because they failed to adhere to the client’s risk profile. But what do we mean by risk and is the term applied generically across the financial services industry?

When I studied complex systems for my degree there was a pretty straightforward starting point; understand the impact of a failure and the probability of it occurring and you can start to understand the risks.

Impact

Premium Bonds are regarded as one of the lowest risk investments because your capital remains intact even if you never win a prize. At the other end of the spectrum, entire investments can be lost when a Hedge Fund goes bust. The impact of failing to win a prize is clearly far less worrying than losing everything put into an investment.

So when the Financial Services Regulator encouraged consumers to take action against IFAs for mis-selling the EEA Life Settlements shares and branded them as high risk, where did EEA sit on the scale? Well given that the fund was based on life insurance policies that the US Government obliges insurers to make available for a secondary market, and the policies were underwritten by some of the world’s largest insurance corporations, the capital amounts invested should have been secure. In fact the only erosion in the value of capital was the amount of premiums paid and the management fees taken once each policy was purchased. Both of these factors were predictable but in this respect the investment could not be described as quite as low risk as, for example, Premium Bonds. But then very few investments are.

The risk with EEA Life Settlements shares was overwhelmingly about the magnitude of gains once premiums and fees were deducted and not about the loss of the underlying policy values. Not Premium Bonds, but certainly on the low risk side of scale as opposed to Hedge Funds or more speculative investments.

Probability

Even if the consequences of a fund failing are low, we rightly also consider the probability of that occurring. None of us would place our savings in a fund that was highly likely to fail. Although for many there may be an increasing desire to find safety by placing our savings in low or zero growth funds in order to avoid the uncertainty of financial markets.

To understand the probability of a failure, we were taught to study those factors which influence an entity, both in its immediate and extended environment. We would then conduct a detailed risk analysis. In the case of EEA Life Settlements, the probability of the fund crashing was extremely low because almost all the factors in its environment were detached (it was sold as uncorrelated because the performance of stock, currency or commodity markets had no impact on the fund). Life Insurance corporations might have failed to meet their obligations but the risk of this occurring would be no greater than large banks or even governments defaulting – it happens, but it’s thankfully rare and if we judged all investments exposed to this risk as high, every investment under the sun would be in that category.

The only real risk in EEA Life Settlements related to the magnitude of any gains with a very small risk of capital depletion if every policy holder outlived the life expectancy analysis (carried out by qualified physicians) by a considerable margin. Even if the fund had been badly managed, the underlying policies represented a rock solid asset.

In November 2011, it was accurate to describe EEA Life Settlements as low risk.

But then in November 2011 nobody could have predicted what would happen next.

The analogy that springs to mind is of a pedestrian crossing the road. There’s a risk which is largely determined by the traffic on the road and the common sense of the pedestrian, but we rely upon traffic controllers to mitigate that risk by implementing safeguards. What you don’t expect is a traffic control helicopter to target the pedestrian and deliberately land on top of him or her.

You could argue about whether the EEA Life Settlement fund was in a quiet country lane or the high street but prior to November 2011, when the traffic helicopter of the FSA landed on the fund, it was safe – it was certainly low risk.

It’s unfortunate for those who would like to take action against their IFA for mis-selling (as a consequence of risk) but the only thing that changed the risk status of the EEA Life Settlements Fund was the action of the FSA – the traffic police. The action of the regulator exclusively and retrospectively transformed the fund from low to high risk.

Another analogy; worrying lending decisions are discovered at 3 or 4 small banks. The regulator declares the banking sector to be on the verge of a solvency crisis; a run on all banks follows forcing the doors to close and access to all cash denied. Would it be reasonable to brand Barclays, HSBC or NatWest as high risk before this intervention? In the Life Settlements industry, EEA was the largest fund operating in the UK and one of, if not the, largest in the world.

At least we know that if the banks fail, tax payers will bail them, or if the FCA makes reckless comments about the insurance sector, millions of pounds will be spent on independent reports and officials will be too embarrassed to accept their bonuses.

What is the risk, I wonder, of our new administration doing the right thing for ordinary savers?

FCA – One Rule for Wealthy Corporations …..

…. and another for ordinary consumers like us.

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We know it, the FCA knows it, the Treasury Select Committee knows it, and their outgoing Chairman (Andrew Tyrie) admits it; it will take many years for the FCA to be taken seriously.

But how can we ever take seriously an organisation that ignores the plight of thousands of ordinary consumers, damaged by its unprofessional outbursts, whilst pandering to the plight of a few wealthy insurance companies suffering from an identical example of their megaphone diplomacy?

Not only did the FCA waste millions of pounds on the expensive and blatantly obvious conclusions of the Davis Inquiry, but the Chief Executive took the unprecedented step of declining his own bonus in an act of self-flagellation before his City cohorts for the misdemeanors of his organisation. Their unguarded language temporarily wiped billions off the value of insurance company shares.

So where was the inquiry into Margaret Cole’s unprofessional outburst about the Life Settlement industry; an outburst which provoked far greater lasting damage to ordinary consumers? Why didn’t she see fit to decline the generous exit package she was paid for decimating the life savings of thousands?

You might also ask as you cast your vote in a couple of days; where was (and is) the governance that tolerates this kind of discrimination between the powerful and the powerless?

 

Latest Media Cover

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The latest and hopefully the first of a flurry of articles to appear in the Press publicising our claim against the FCA. Steering committee member and financial author Terry O’Halloran questions the sanity of a system that leaves consumers having to fight the organisation that is supposed to protect them, in the European Court.

It’s a great shame that the cost of this wholly avoidable action will once again be picked up by UK taxpayers but left unchallenged the FCA would simply continue to act as if accountable to nobody.

 

Final 12 Hours to Deadline and Claim Reaches £57m

With under 12 hours left before the deadline for registrations, the total value of the claim has reached £56,987,719.

Five hundred registrations have been accepted for the Class Action amounting to just over £44m and the loss of income is calculated to be in excess of £12.6m.

Since launching the action on 2nd January 2015, we have tried to reach as many investors as possible and we would like to thank Skandia and all the IFAs who have done their best to spread the word. We would also especially like to thank David Trinkwon and his EEA Investors Group for doing a great job informing people and answering queries. Unfortunately EEA did not co-operate and as a result, many investors may have lost the opportunity to participate, or at least decide for themselves if they wish to do so.

During the past weeks, we’ve done our best to handle queries but in the last couple of days it has been difficult to give the detailed responses that some have required whilst coping with the large number of registrations coming in. In particular, questions have been asked about our indemnity clause and I would like to explain that the sole purpose of this clause is to protect those of us who are working on your behalf from being sued for our actions or inactions whilst working on this Class Action. Unfortunately the times we live in require us to include this protection. It is only intended to relate to the Class Action and has no bearing on the limitation of your costs in the initial action. As previously mentioned there will be no cost to investors unless we secure a settlement and the current maximum contribution (to be deducted from the settlement) if we are successful in this stage is under £20 including VAT.  If, as we expect, a second stage of action in the European court is required, nobody will be committed to participate in this and the details of funding that stage will be announced at a later date.

We have also been asked to name the lawyer acting on our behalf in this case. He is currently abroad concluding another case and has asked us not to give out his details whilst he is away. I think this is entirely reasonable and quite clearly his details will be in the public domain as soon as we formerly commence the legal action.

Thank you to everyone who has (or is about to) joined this action. We are as convinced as the day we started that we have a strong case under Human Rights Law and also under UK law but the latter provides no remedy due to the iniquitous immunity from prosecution behind which wrong doers in the FCA can seek refuge.

Thank you also for understanding that I am no lawyer or financial expert and whilst I have tried to conduct this process as fairly and efficiently as possible, it may have been very rough around the edges! We could have employed a bunch of professionals to do this but I suspect that you, like me, would object to introducing additional costs.

After today, I will go quiet for a few weeks as I’m about to move house and there will be a period between moving out and moving in when my wife and I will be nomads imposing upon the good nature of our children to put us up – or put up with us –  depending upon your perspective!

Although I will be unavailable during this time, my colleagues on the steering committee will be busy on your behalf and our lawyer will be back and working on this case in a few days.

Emails coming in to me after the deadline tonight will automatically receive an ‘out of office’ reply until I’m set up in our new home in March.

 

 

 

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The Last 4 Days to Register

This message is intended mainly for those who have not yet registered.

As the only person managing all the registrations, can I please ask you to ensure that you do not register more than once. Sorry to be so emphatic but with hundreds of registrations it’s important for your sake that you get it right first time, otherwise a duplicate registration may result in no registration. It is also your responsibility to ensure that you are legally entitled to register (especially if you register on behalf of someone else), if you aren’t the registration will be invalid. I’ve tried to assist a good number of people already but with the deadline approaching and my time being a limited resource, I can’t promise to help everyone to get this right.

We now have over £30m in claims from 276 investors, more are on the way and there are still 4 days to go.

 

 

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£27m and 7 Days to Go!

As we enter the final week for registering to join the Class Action, the claim currently stands at £27m (plus loss of income) and continues to increase every day.

EEA declined our invitation to let their policy/share holders know about the action, to allow them to make their own minds up about whether or not to participate. Let’s hope that those who miss the deadline as a result are of a forgiving nature!

Our lawyer is back from concluding a case abroad on the 16th of this month and the real action will commence very soon after that date.

 

 

 

 

 

 

 

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Class Action Passes £22m

The current value of claims in the Class Action against the FCA is now £22,848,750 and it continues to rise every day.

We are grateful to Skandia/Old Mutual for notifying their policy holders about the existence of the action and their letter should arrive in the post of investors by tomorrow. A number of postal claims and claims under a Power of Attorney are also anticipated before the deadline.

Prudent accounting practice dictates that the FCA should now accrue for potential losses, not only as a result of this legal action but if, as we expect, we win in the European court, a legal precedent will be established for many others to follow. In 2011, the FSA estimated the UK market to be worth around £1bn and the international market, damaged by their actions, will be many times that amount.

As a footnote, personal exemption from liability (under UK law) will also be forfeit when Strasbourg rules that Human Rights have been unlawfully restricted. I wonder who might be a tad concerned about that?

 

 

 

 

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Why the FSMA 2000 is Sensible and the FSA Should Have Complied With it

“If the Authority proposes to make any rules (or issue guidance) it must publish a draft of the proposed rules in the way appearing to it to be best calculated to bring them to the attention of the public.”

So says the Financial Services and Marketing Act (FSMA 2000), and it makes good sense.

If the FSA had done this in 2011, instead of shooting first and asking questions later, they would have been informed by the subsequent consultation and the guidance published in November 2011 might have been replaced by the finalised guidance published six months later in 2012.

The finalised guidance made no mention of toxic assets and drew no comparisons with illegal ‘Ponzi’ schemes. TPLIs, it stated, are also known as Traded Life Settlements or Senior Life Settlements. No reference here to Death Bonds. If the FSA had complied with their own rules and consulted, none of the damaging, pejorative language would have found its way into their press release or the headlines that directly caused a run on redemptions and the suspension of the EEA Life Settlements fund.

The consultation also brought out constructive suggestions from the 55 people, companies and industry bodies that responded. And some of these were incorporated in the finalised guidance. But it was already too late. By the time this guidance was published in 2012, the damage had been done and thousands of savers no longer had access to their funds. The good counsel of experienced professionals was wasted because the FSA shot first and asked questions later.

Over three years later the secondary market for TPLIs continues to suffer from this serious error of judgment with the announcement today from EEA LIfe Settlements that the Net Asset Value of remaining policies is to be revalued. Not because of any changes in mortality rates, premiums or the maturity value of the policies, but simply because the secondary market remains discounted due to the pent-up demand for redemptions caused by the FSA. The underlying policies continue to hold the maturity values they did prior to 2011 but if investors can no longer wait for the maturity of these policies, they will be forced into heavy discounts.

The pain just goes on and in true civil service fashion, the FCA hides behind its expensive lawyers and schemes to avoid taking responsibility and prolong the suffering they have already caused. But we have a message for them.

Not this time – we’re coming for you and the longer you draw out the pain, the more we’ll reflect back to you.

 

 

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The Unlawful Restriction of Human Rights by the FSA

The Human Rights of Investors in EEA Life Settlements were unlawfully restricted by the Financial Services Authority. The following document sets out the specific violations of the Human Rights Act (1998).

Definitions

EEA: EEA Life Settlements Limited and associated companies

FCA: Financial Services Authority (FSA), Financial Conduct Authority (FCA), UK financial services industry regulator

TPLIs: Life Settlement Funds

EEA

EEA Fund Management Limited was registered in England in 2003 (number 0472946) and has been regulated by the FSA (number 438417) since then. The EEA Life Settlement Fund PCC Limited was established in 2005 and advertised as “A Low Risk, Uncorrelated lnvestment Solution” regulated in the Channel Island of Guernsey by the Guernsey Financial Services Commission (GFSC). From the inception of the fund in 2005 until its suspension in 2011 it was audited by Ernst and Young. Other key partners were as follows; ViaSource Funding Group (investment adviser), Kleinwort Benson (Custodian), Bank of New York Mellon (trustee and escrow agent), and BNY Asset Solutions a division of the Bank of New York (secondary asset servicer and verifier of all policies). (See Brochure*4)

The investment offered the opportunity to invest in life policies that had been purchased in the USA from people who became terminally ill after taking out their policies. With limited life expectancy, they were unable to cash in their policies for more than a derisory amount offered by their insurers. The EEA proposition was to pay a significantly higher amount, enabling an improvement in the quality of the remaining years of life or enhanced health care. In doing so, EEA would continue to pay all remaining installments into the policy until the original beneficiary passed away, at which point the maturity value would be paid to EEA. Many investors saw this as a highly ethical fund, which, until its suspension at the end of 2011, had consistently returned an apparent 8% – 12% on investments each year as predicted in its business plan. Given the reputation of the auditors there was no reason to doubt the accuracy of the published results.

As the FSA had regulated the UK operation since inception and the GFSC had regulated the Guernsey business, EEA appeared to have significant credentials as a low risk investment vehicle.

The FSA Announcement

At some point prior to November 2011 the FSA formed the view that the class of investment offered by EEA and other such companies represented a risk to ordinary savers. By this time more than a billion pounds had been invested and no indication of such concerns had been communicated to ordinary savers. In order to act upon their concerns, the FSA decided to announce a consultation process. Unbeknown to anyone outside the FSA, the consultation process would be announced by way of a publication that declared Life Settlement Funds to be ‘toxic’, ‘Ponzi like’ and unsuitable for retail investors. In subsequent publications they also referred to such funds as ‘Death Bonds’.

Prior to making this announcement a so-called ‘cost benefit analysis’ was conducted within the FSA. This failed to provide detailed costs, the value of any benefits, or a clear risk assessment but did acknowledge the following: “There is a risk that publishing the guidance may lead to a run and, if that jeopardises the viability of the product, consumers may lose money as a result.” An average of £36,000 per investor was found with one provider and they estimated the UK market alone to worth around £1 billion. (*5 Cost Benefit Analysis)

It was clear the FSA held concerns, which may or may not have been valid but there was a lack of balance between the interests of existing and potential future investors. The magnitude of existing investments was known but no estimate was given to the value of those that might have occurred in the future. Clearly this would depend upon whatever strategy was employed to limit future investments. It was also clear that the impact of their announcement might damage funds thereby creating a self-fulfilling prophecy.

In order to minimise the impact on existing investors, the FSA had a responsibility to explore all alternatives to making an announcement, which they predicted would result in losses for existing investors. A request was made under the Freedom of Information Act to ascertain what alternatives were considered. The response from the FSA follows.

Freedom of Information : Right to know request FOI3351

We refer to your clarified request under the Freedom of Information Act 2000 (the Act) for the following information.

“Please could you forward copies of any internal documentation that describes the processes, meeting minutes and especially the risk assessment leading up to the announcement made in November 2011 by then managing director Margaret Cole when she stated that traded life settlements are toxic products which had caused significant consumer detriment.

Also

Details of the alternative courses of action that were considered to that of making an announcement in which language known to be pejorative and inflammatory was used. For clarity I am not simply asking for information that demonstrates a consideration of whether or not alternatives to a statement were considered, although I would like to know what these are. I would especially like to understand the alternatives that were considered, if any, to issuing a statement that included such language.”

Your request has now been considered. However, I am sorry to inform you that we estimate that to comply with your request in full would exceed the 18 hour time limit. The information requested is likely to be spread across a large number of documents and in order to ascertain whether we hold information relevant to your request we would need to review and assess all of the documents to retrieve the information relevant to your request, and therefore the following exemption applies. • Section 12 (Costs of compliance exceeds appropriate limit)

Given the availability of documentation relating to all other aspects of this announcement, standards of record keeping and filing procedures that might be expected of a regulator’s office, the known impact, and the obligation to demonstrate the validity of their actions, it seems likely that no alternatives were considered to the announcement that was eventually made in November 2011. (*6 Announcement) (*7 Guidance Consultation)

Immediately following the announcement EEA faced an unprecedented and unsustainable run on redemption requests that resulted in the suspension of the fund.

Given the impact on various funds it cannot be known for certain how well or badly things would have gone if the FSA hadn’t intervened. But it is disturbing that funds that operated over several years during which they were regularly audited and subject to the regulatory regime, were not identified as a potential risk earlier and no auditors have yet faced legal action over the professionalism of their audits, including valuations. However, this case is not about the operation of firms such as EEA or the efficacy of the regulator taking appropriate action over concerns however well founded or misguided. The case is that regulator unlawfully restricted the human rights of existing savers.

Human Rights Act (1998)

The FSA was a public authority responsible to central government, an executive agency and a statutory regulatory body. As such it was and is covered by the Human Rights Act. (*1, page 14) (*2, page 60) (*3, page 8)

Investors, as citizens are embraced by the Human Rights Act regardless of nationality or citizenship. (*1, page 2)

Article 1 of Protocol 1 of the Human Rights Act states that a person has the right to the peaceful enjoyment of their possessions. (*1, page 9) including money, shares, etc. (*2, page 45)

Public authorities are obliged to take action to preserve the above right to the peaceful enjoyment of possessions when contemplating any action that may restrict that right. (*2, page 45) As a qualified right, there are circumstances under which it may be legitimate for a public authority to restrict this right. However, certain safeguards must be observed including:

1) The principle of proportionality states that ‘a sledgehammer must not be used to crack a nut’.

The FSA was obliged to interfere as little as possible and only go as far was necessary to achieve their objective. In using inflammatory and inaccurate language to describe Life Settlement funds, the FSA deliberately utilised a linguistic ‘sledgehammer’ when more measured and accurate terminology would have sufficed. (*2, pages 6 & 51)

2) There is no evidence that the FSA explored less restrictive alternatives to their announcement and no alternatives were tried, contrary to Department of Justice guidelines. (*2, page 58) (*3, page 22)

One such alternative would have been the omission of inflammatory and inaccurate language from their announcement. The FSA have subsequently acknowledged that their use of the term ‘toxic assets’ may have led to some confusion for some customers, that some respondents felt the term ‘death bonds’ was emotionally charged, and that they did not mean they had found some fund providers were Ponzi schemes nor are they alleging this. Whilst promising to update the wording of guidance on this point to clarify their meaning, they have since used the language on several occasions including an ITV television news statement. (*8, page 4) (*9 FCA ITV)

Another alternative would have been to impose restrictions on selling to new clients until the consultation concluded, thus achieving their objective whilst safeguarding existing investors. A further alternative would have been to conduct discreet investigations into those funds about which they held suspicions so that they could distinguish between the problem funds and those, which met their requirements of best practice. There were clearly several less damaging alternatives that were neither considered nor attempted before launching what they knew would be a damaging announcement.

3) There was no communication from the FSA to ensure those to whom their restriction applied could find out about it. As such there was no legal basis for their restriction. (*2, page 54)

It was suggested by the Complaints Commissioner (Sir Anthony Holland) that a number of fund providers did not object to the announcement before it was published. Following enquiries under the Freedom of Information Act, it now appears that the FSA did not pre-consult on the wording of the announcement and the impression of consensus suggested by the commissioner was deliberately misleading. In fact the consultation feedback clearly showed that providers did not agree with the language used. (*8, page 1) Further, the same enquiry revealed that only a very small number of providers were in communication with the FSA prior to their announcement and the FSA has no records of correspondence with other regulators or bodies which would demonstrate prior warning about the wording of their announcement, neither was there any attempt to warn existing investors.

4) Article 6 of the Human Rights Act requires all public authorities to provide the right to a fair hearing. However, under an exemption in the Financial Services and Marketing Act 2000, the FSA will not accept any complaints (even for misconduct) relating to its legislative functions and therefore denies this right. Several complaints have been attempted and rejected on these grounds.

Remedy

If, in the common good, it had been reasonable to restrict the qualified human rights of these investors, they should have been compensated. In the same way that property owners, who suffer compulsory purchase to enable road building or other deemed necessary infrastructure, are paid compensation, so should investors who have sacrificed their savings to protect future investors from a perceived threat. (*2, page 44)

Despite the damage done to the investment class and continued lack of access to investments, the underlying assets of EEA retain some value several years after the suspension. Whilst this suggests that the scheme could not justifiably have been labeled ‘Ponzi like’ (which would have collapsed through a lack of new sales) or based upon ‘toxic assets’ (which have very significantly reduced after market value), it does nothing for those who have relied upon an income or capital growth from their investment. As the basis of this claim is an unlawful restriction of human rights, individual and corporate exemption from liability is forfeit. Damages should therefore be paid in addition to any settlement based upon the capital value of investments at the time of the suspension.

Sources (referenced by * in text)

Ministry of Justice Publications

  1. Making Sense of Human Rights – A Short Introduction (Ref. DCA 45/06 Copyright October 2006)
  2. Human Rights, Human Lives – A Handbook for Public Authorities (Ref. DCA 55/06 Copyright October 2006)
  3. The Human Rights Framework as a Tool for Regulators and Inspectors

Other

  1. EEA Brochure
  2. FSA Cost Benefit Analysis
  3. FSA Announcement FSA/PN/102/2011 28 Nov 2011
  4. FSA Guidance Consultation
  5. Summary of Feedback from Consultation
  6. FCA on ITV